Contact Us
If you need help with Whyze, please reach out to us:
Email: support@trywhyze.com
Account Deletion
To delete your account, use the in-app deletion feature:
Profile / Settings → Delete account
For more details about what happens when you delete your account, see our Delete Account page.
Reporting Safety Issues
If you encounter content that violates our Community Guidelines or poses a safety risk, please report it using the in-app reporting feature. For urgent safety concerns, you can also contact us directly at support@trywhyze.com.
App and Store Support
For issues related to:
- App crashes or bugs: Contact us at support@trywhyze.com
- Subscriptions and purchases: Contact us at support@trywhyze.com or use the app store's refund process
- Apple App Store issues: Visit Apple Support
- Google Play issues: Visit Google Play Support
Response Time
We typically respond to support inquiries within 1-2 business days. For urgent matters, please indicate the urgency in your email subject line.